Privacy policy

 

 

Last Updated: June 28, 2026

X.Dazen Studio Inc. (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). X.Dazen Studio Inc. is hosted by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the practices described herein.

1. Data Controller and Privacy Officer

For the purpose of applicable data protection laws (including the GDPR and PIPEDA), X.Dazen Studio Inc. is the Data Controller of your personal information.

To ensure accountability, we have designated a Privacy Officer. If you have any questions about our privacy practices, this policy, or wish to exercise your rights, you may contact our Privacy Officer directly:

  • Company Name: X.Dazen Studio Inc.

  • Customer Support: Please reach out via our Contact Us page.

2. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. We have collected the following categories of personal information within the last twelve (12) months:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Transaction details, payment confirmations, and masked payment card numbers processed securely by our third-party vault gateways.

  • Account Credentials: Username, passwords, and security questions/preferences.

  • Commercial/Transaction Information: Items viewed, items added to cart or wishlists, purchase histories, and returns/exchanges.

  • Customer Communications: Information included in support messages, chat logs, or emails sent to us.

  • Device and Usage Data: IP address, device identifiers, browser specifications, network connections, and data on how/when you navigate the Services via cookies and tracking pixels.

3. Lawful Basis for Processing (GDPR/International)

If you reside in the European Economic Area (EEA) or the United Kingdom (UK), we only process your data when we have a valid legal ground under the GDPR:

  1. Performance of a Contract: To process payments, fulfill, ship, and manage orders, and facilitate returns/exchanges.

  2. Your Explicit Consent: For marketing emails, text messaging updates, and targeted third-party tracking cookies.

  3. Legitimate Interests: For security infrastructure, network optimization, and automated fraud-risk evaluation.

  4. Legal Obligation: To comply with tax reporting, financial audits, or lawful government warrants.

4. How We Disclose Personal Information

We do not sell your personal data for money. However, in certain circumstances, we share your personal information with trusted entities for business operations:

  • Shopify and Core Processors: Our hosting provider, secure payment processors, data analytics companies, and fulfillment/shipping carriers.

  • Marketing Partners: Third-party advertising networks (like Google and Meta) via Shopify’s enhanced ad features to display personalized jewelry ads based on your web activity.

  • Corporate Actions: In the event of a merger, acquisition, corporate restructuring, or bankruptcy filing.

5. Global Privacy Rights & Regional Choices

Depending on where you reside (including Canada, California/US states, the UK, and the EEA), you possess the following legal rights regarding your data:

  • Right to Know / Access: The right to request a clear copy of the data we hold about you.

  • Right to Delete: The right to request that we purge your personal data from our systems.

  • Right to Correct: The right to amend or repair inaccurate personal details.

  • Right to Opt-Out of Targeted Ads: The right to stop us from sharing your behavior data for marketing. You may configure your settings through our [Do Not Sell or Share My Personal Information Link] (Insert your Shopify Privacy app opt-out link here).

Global Privacy Control (GPC) & Do Not Track

Our storefront natively detects and respects the Global Privacy Control (GPC) signal. If your browser transmits a GPC signal, we automatically treat it as a valid request to opt out of targeted tracking cookies on that device. Standard "Do Not Track" browser headers are not recognized.

6. Security and Global Data Transfers

We employ technical and administrative safeguards to defend your data. However, no transmission over the internet is completely bulletproof, and we cannot guarantee absolute security.

Because X.Dazen Studio Inc. operates globally, your information will be securely transmitted to and stored within Canada, the United States, and other regions where Shopify's infrastructure resides. For cross-border transfers out of the EEA or UK, we protect data via the European Commission’s Standard Contractual Clauses (SCCs).

7. Retention of Your Information

We retain your personal data only as long as necessary to fulfill the services you requested, manage your store account, settle disputes, or satisfy mandatory business record-keeping laws. Once data is no longer legally or operationally required, it is safely deleted or de-identified.

8. Children’s Privacy

Our Services are strictly curated for adults and are not designed for children. We do not knowingly collect or share data from individuals under the age of majority in their local jurisdiction. If you discover a minor has submitted personal profiles to us, contact our Privacy Officer immediately to execute a priority deletion.

9. Updates to This Policy

We will occasionally update this Privacy Policy to mirror operational adjustments or evolving legal frameworks. Every revision will be published directly to this page with an updated "Last Updated" date. Your continued use of the store following a post establishes acknowledgement of the adjusted terms.